Fascination About sap support
Fascination About sap support
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Are there any complex requirements to use Pro Chat? If you're not able to use our chat Software, you may need to update your browser/network configuration, specifics can be found in SAP Expertise Base Short article 2392095.
Scheduled appointments need a minimum of 24 several hours recognize to allow engineers to arrange for the session.
From its inception, SAP's Shopper Support has stood out for its expanded role past bug fixes and issue resolutions. Day by day jobs contain resolving tickets and resolving troubles, all geared toward maximizing customer small business worth, securing investments, and optimizing SAP functions. We are a proactive organization companion devoted to helping prospects achieve their goals.
Timetable a Manager means that you can reserve a 15-minute get in touch with that has a support supervisor on the medium or higher priority support situation using a two hour guide time less than the subsequent conditions:
If you have any questions on these or other support subject areas, please do not hesitate to Get in touch with CIC.
For those who’d similar to a chat about our services and an thought on charges then Here is the part in which we can assist you. Comprehensive our form underneath or give us a call, explain to us Anything you’re seeking and we’ll get back in touch to give you the responses… sorted!
The brand new SAP Services and Support book clarifies SAP's choices in a transparent, comprehensible way and addresses variances amongst the requirements of recent clients and expert consumers.
A effectively-documented circumstance much better facilitates processing and saves time Learn more about the Get Support application.
proactive support tips for every web page - run by AI website and curated by SAP support on your application
SAP Ariba cloud wellness which identifies and resolves challenges that affect the top user expertise before They may be documented by our clients.
While using the SAP for Me Cell application, you can certainly interact with SAP from wherever and at anytime. You will have full transparency into your SAP product portfolio all in one area.
When you have any questions on these or other support subjects, you should usually do not be reluctant to contact CIC.
The carousel below exhibits a lot of the alternatives readily available and can hyperlink you to definitely the best spot - all part within read more your cloud subscription and/or routine maintenance agreement.
SAP will never increase expenses for existing SAP Company Support contracts during the Preliminary interval 1 and to start with renewal time period two.3 Once the contract is out on the Original value lock SAP may raise the support rate by CPI on yearly foundation, subject to agreement conditions.